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Product-Service-Systems

This survey deals with the consumer perspective on product-service-systems.

What is a product-service-system?

A product-service-system is a business model in which companies offer a combination of product and service to fulfill the needs of a consumer. There are different types of product-service-systems, including leasing, renting or pay-per-use models (where you only pay according to usage). For example, a washing machine is not purchased but rented for a certain period of time or paid for according to the number of wash cycles. In many cases, the company retains ownership of the product, but also the responsibility for ensuring that it performs as required.

The survey takes about 6 minutes.

Participation in the survey is voluntary and the data collected will be used for research purposes only. All responses will be kept strictly confidential and anonymous.

Responsible for the project:

Sandra Wiesinger (Click here to send an e-mail)

Institute of Innovation Management JKU

There are 19 questions in this survey.

This survey is anonymous.

The record of your survey responses does not contain any identifying information about you, unless a specific survey question explicitly asked for it.

If you used an identifying access code to access this survey, please rest assured that this code will not be stored together with your responses. It is managed in a separate database and will only be updated to indicate whether you did (or did not) complete this survey. There is no way of matching identification access codes with survey responses.

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